Terms & Conditions
Clear terms for using our store, purchasing products, and interacting with Lovrqi.
These terms describe the general conditions that apply when you browse our website, place an order, or use our customer-support services.
Using Our Store
You may use this website for lawful personal shopping and informational purposes. You agree not to interfere with website operation, attempt unauthorized access, or use store content in a misleading or unlawful way.
Product Information
We aim to present product names, descriptions, measurements, materials, images, and pricing as accurately as reasonably possible. Because manufacturing batches, photography, and supplier updates may vary, minor differences may occur.
Orders & Acceptance
Submitting an order does not guarantee acceptance. We may review, limit, refuse, or cancel an order because of availability, pricing errors, incomplete information, suspected misuse, payment issues, or other reasonable operational considerations.
Pricing & Availability
Prices and product availability may change without prior notice. If an obvious pricing or listing error is discovered, we may correct the information and, where appropriate, contact the customer regarding the affected order.
Customer Responsibilities
Customers are responsible for reviewing product dimensions, intended use, care guidance, shipping information, and checkout details before submitting an order. For bakeware and baking tools, customers should also confirm oven size, recipe requirements, and product compatibility where relevant.
Intellectual Property
Store text, design, branding, graphics, and other website content may not be copied, reproduced, republished, or commercially used without appropriate authorization.
Contact
Questions about these Terms & Conditions may be sent to service@lovrqi.com or discussed by phone at +86 188 2310 0718 during our customer-service hours.